Shipping

Our processing time is 14-21 working days (unless otherwise specified), as all our products are made to order. If you require by a certain date please contact us. 💕💕

Freight costs continue to rise and as a small business we are unable to continue to absorb together with our frequent sales we love to give all our loyal customers. For all orders over the weight of 5kgs or over the threshold carton size we have for flat rate shipping, a seperate Tax Invoice will be sent for the difference in freight costs. Once paid, a Tracking no will be provided.

- We ship within Australia & New Zealand 
- We cannot Ship to PO Boxes or Parcel Lockers
- Delivery is made via our freight partners (Couriers Please, Fastway, Australia Post and Star Track with Tracking numbers provided)
- Please note Express Post is a postal service not a rush order fee. 

- We check each item before we ship it to you, but on the occasion an item is damaged during delivery please contact us via email at enquiries@bouboulinadesigns.com.au within 24 hours of the delivery of your purchase. Damaged item will need to be returned for a store credit or Product Replacement
- Please select carefully when making your purchase as we do not offer refunds or accept returns for change of mind.