Returns & Refunds

BouBoulina Designs accepts returns based on the following

  • Items for return must be returned in an unused or/and unopened condition and in it's original packaging, and not purchased on sale.
  • Credits will not be given on any products that have been used unless faulty/defected upon receiving.
  • To Return, please contact us within 7 days of receiving your purchase.
  • Returned items must be posted back to us within 14 days of delivery at (proof of postage must be provided by buyer)
  • Buyer is responsible for return shipping costs (proof of postage required). If item is not returned in it's original condition, the buyer is responsible for any loss in value.
  • Faulty/Broken Items, please contact us within 7 days of receiving items for an exchange or refund to be processed.
  • Strictly NO RETURNS on Sale Items
  • Any items bought on sale, cannot be resold for retail.
  • BouBoulina Designs does not issue refunds only Credit Notes that can be used on website.

We are unable to accept cancellations, exchanges or change of mind on any orders. Strictly NO RETURNS on Sale Items.
Due to the nature of Custom and or Personalised Orders we are unable to accept Cancellations, Returns, Credits  or Exchanges unless the item arrives to you damaged or defective in any way.

BouBoulina Designs reserves the right to change prices and sales without prior notice.

If there are any problems with your order please do not hesitate to contact us via email at